Last updated: 1 October 2026
Information you choose to share
When you contact us, you may provide your name, mobile number, email address, pickup and destination details, travel date, passenger count, preferences and message. We use this information to answer questions, prepare quotations, manage requested travel services and communicate about a booking.
How the website enquiry forms work
The enquiry forms on this static website prepare a WhatsApp message in your browser. The website does not save the completed form in its own database. You can review the message in WhatsApp before choosing to send it. Once sent, WhatsApp processes the communication under its own privacy terms.
Calls, email and booking records
Information shared by phone, WhatsApp or email may be retained in those communication services and in our booking records for as long as reasonably needed to answer the enquiry, deliver the service, handle payments or disputes, and meet applicable record-keeping obligations.
Technical information and cookies
We do not provide customer accounts and do not intentionally use advertising or tracking cookies on this website. Our hosting provider may process limited technical logs, such as IP address, browser type, requested page and access time, to deliver and protect the site.
Sharing and third-party services
We share information only when reasonably needed to respond to you, arrange the requested journey, work with relevant drivers or service providers, process a payment, comply with law, or protect customers and the service. We do not sell customer contact information.
- WhatsApp and email providers process messages you send through their services.
- Drivers and travel suppliers receive the trip details needed to perform a confirmed service.
- Hosting and payment providers may process limited information required for their functions.
Security and your choices
We take reasonable steps to limit access to customer information, but no internet or communication service is completely secure. To ask about information you have shared, request a correction or raise a privacy concern, contact Varun Tours using the details on the Contact Us page. We may need to retain information where required for a booking, payment, legal obligation or dispute.
Policy updates
We may update this policy when our website or operating practices change. The revised version will be published on this page with an updated date.
